Wednesday, November 29, 2017

Customer's Feedback

Customer's comments

Real feed back About HotSmart Plates that you can read at Amazon.com


 First of all: Please remember that HotSmart offers an A-Z money back guarantee , so don't worry, As you know buying at Amazon is very safe.

Will you please RT this info? Twitter blocked my account "for security reasons" and they insist to send me a numeric code to verify a phone which I don't have anymore. I will really appreciate it. Juan Ramirez (The inventor).

This plate is wonderful says a customer:
http://bit.ly/hotsmart
This happens often, while I don't know the particulars of this case, people with dementia (Alzheimer's or other type), cannot express themselves and simply stop eating because their food gets cold and bland (tasteless). 


http://bit.ly/hotsmart
The delay action may give the impression that the plate is not getting hot enough, please be patient.
 This table (above) may explain why a few customers say the plate doesn't work; if your microwave oven is small and/or old, you need to add preheating time according with the table above. 1:15 to 1: 30 minutes should be enough even for the smallest microwave ovens.
Please remember that the maximum temperature is reached 5 to 8 minutes after you pull the plate out of your microwave oven. This delay is designed to keep some food from overcooking/overheating (Pasta, eggs over easy, etc.).

http://bit.ly/hotsmart
And I love this comment (above) Thank you very much!
Juan J. Ramirez (I'm the inventor)


Thanks to you!



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  I would highly recommend this for anyone wishing to have their food stay comfortably warm throughout their meal.


Also, I was impressed the seller contacted me via email after the purchase with additional information on the plate, including contact information should I need it.  juan@HotSmartUSA.com
on January 20, 2015

I've hunted for years for a plate like this 

I've hunted for years for a plate like this hotsmart gourmet plate. This is the answer to my prayers. I needed a plate that keeps my food warm until I am finished eating. I eat very slowly and always end up finishing my meals eating cold food. I am unable to reheat my food cuz of medical reasons. This plate is wonderful & keeps the food warm for 1/2 hr or more. I love it & highly recommend it.

Thank you very much for your feedback, it really makes me happy to know it helps.
Juan J. Ramirez
(I'm the inventor)


on August 19, 2014
WORKS FANTASTIC
HotSmart plate works exactly as I expected and was told...mom had a stroke and at present has to be fed. She eats very slow and her food was getting cold long before she was through,microwaving multable times ruined the food,Hot Smart plate works fantastic!! Thank You very much
Comment| One person found this helpful. Was this review helpful to you?


http://bit.ly/hotsmart

 Eating slowly helps prevent overeating,  obesity, hypertension, Type 2 diabetes, cancer, stroke (I survived a stroke), and your little black dress and jeans will fit  



And your food won't get cold if you eat slowly on a HotSmart


http://bit.ly/hotsmart

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on July 22, 2013
Verified Purchase

Dad Loves it
Bought the plate and cup for my Dad with Parkinson's, and takes longer to eat. The plate keeps his food hot, and the cup keeps his coffee hot. Mom finds them both easy to use with just a minute in the microwave to heat. I am waiting for the soup bowl and will probably purchase another coffee mug for Mom as I've already caught her using Dad's mug a couple of times.
1 comment| One person found this helpful. Was this review helpful to you?

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on June 2, 2017
Verified Purchase

 Keeps moms food nice and hot would be great if included a cover
Keeps moms food nice and hot
would be great if included a cover. mine falls off that I use.
Comment|Was this review helpful to you?

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on July 27, 2016
Works well. Great delivery.
Comment| One person found this helpful. Was this review helpful to you?
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on April 24, 2013
My husband is a slow eater and had wanted me to find something that would keep his food warm. I wanted something that would not require plugging it in. I found the HotSmart plate and it has solved the cold food dilemma. The only thing I find a little disappointing is the glaze which is somewhat "spotty" in several areas around the rim of the plate.
Comment| One person found this helpful. Was this review helpful to you?

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on July 24, 2016
Verified Purchase

My Husband is Bed Ridden
Works fine. My husband is bed ridden, and the plate is quite heavy when he keeps his tray on his lap. But his food stays warm so it's a trade off.
Comment|Was this review helpful to you?


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HotSmart plate works exactly as I expected and was told...mom had a stroke and at present has to be fed. She eats very slow and her food was getting cold long before she was through,microwaving multable times ruined the food,Hot Smart plate works fantastic!! Thank You very much
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Bought it for my dad with Parkinson's
Bought the plate and cup for my Dad with Parkinson's, and takes longer to eat. The plate keeps his food hot, and the cup keeps his coffee hot. Mom finds them both easy to use with just a minute in the microwave to heat. I am waiting for the soup bowl and will probably purchase another coffee mug for Mom as I've already caught her using Dad's mug a couple of times. (that's what I thought it would happen...  Juan Ramirez - The inventor).
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 Keeps moms food nice and hot
 Keeps moms food nice and hot, would be great if included a cover. mine falls off that I use.
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Great delivery
 Works well. Great delivery. (Good!)

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Hubby and I finally got to using our InstaHot plates tonight. First off, THANK YOU for creating this product. We love them. Really. As recent WLS patients (both hubby and myself), we have to eat our meals over about 20 minutes. I take a bit longer than he does. One of my biggest pet peeves since having surgery is all my hot food is cold after about 10 minutes. I like my food to be hot while I eat it.

The plates, as advertised, stayed cool on the rim, and the base and plate area was hot. After 20+ minutes of eating, my fish stayed hot, but was not overcooked, dry or overheated. I figured we'd try the plates with fish first, as it's very easy to overcook trout, but the plates did exactly as advertised and kept the food steadily hot throughout the meal without any further cooking or, as said, drying out.

The plates are a bit heavy, and (unless I missed it) the instructions are a bit sketchy on care and cleaning. We hand washed our plates after letting them cool for a little over an hour. If you're not used to grabbing your plates by the rim, you'll have to get used to that. I had to keep telling myself to not put my hand under the plate itself. I should note, however, that the hot plates did not damage my table or where the plates were set after heating and through dinner.

The quality of the plates is high and the plates are neutral.

Overall, a great product. The customer service from the inventor/vendor has been excellent. I look forward to this product line expanding.
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 Report abuse
on February 3, 2016
Excellent product!  (I like these reviews too, also Works as claimed!)

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on December 28, 2016
Best way to keep steaks hot off the grill. Please restock! (Last year 2016 there were none available for Christmas presents. I wouldn't approve the samples until they were right)


 Christmas 2016:
http://bit.ly/hotsmart

THEY ARE AVAILABLE NOW and SELLING  FAST:

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Very expensive! Worth the price for me because I ...
on July 16, 2015
Very expensive! Worth the price for me because I am a very slow eater.
(HotSmart plates are not mass produced, American companies have not shown any interest)
Is there any company willing to manufacture 400 million units that I need for the American market?
Any Investor or bank willing to finance the first 100,000 units? Are you there Sharks? 


Do you want to read negative feedback? It is there too; some of it very old (meaning: the problems have been corrected), there is also real malicious feedback and lies. We are disrupting a centuries old industry and making some products obsolete.


http://bit.ly/hotsmart


 As Claimed or Your Money Back HotSmart Guarantee


And there is more, believe me. I just hate it when on Amazon.com lies an vitriolic comments steal the show and Amazon says it is the seller's job to convince people (maybe paid by competitors or sellers themselves) to remove hateful comments like: " A total waste of money"  HotSmarts have a money back guarantee.

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on March 19, 2017
Outstanding!!  (I had not seen this comment, how interesting! Where was it hidden? ...J. Ramirez, the inventor). Is Amazon conducting an audit? It would be an excellent idea.
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on February 15, 2012
"My best present ever!" is what my 87 year old mother says about her HotSmart plate.

I had searched for some time for a solution that would keep her meals hot for her. (All those, professional and otherwise, who say the solution to "meal gets cold before finished" is to serve smaller portions should be compelled to wear a dunce cap for at least one week a month for a year or so, until they learn to reserve opinions until they know what they are talking about.)

I think many of various ages have hot-food problems similar to my mother's. She does not eat large amounts, but first it takes her a while to get her food arranged ready to eat, meat trimmed and cut the way she wants it, seasonings and condiments applied, etc. and she does not like anyone else to do it, as she knows what she wants. Then, she has eaten very slowly all her life -- even many years ago, she would be halfway through with her small meals by the time others had finished their large ones. All of which meant that even with prewarmed plates, she still usually ate most of her meal pretty cold.

Serving her food in individual size pyrex dishes in which it had been oven-baked works well for some things, but isn't appropriate for most items.

I have seen comments about the HotSmart plates being flat. They are flatter than some styles in which the outer rim angles up fairly sharply, but no more so than many plates. The outside rim does have a gentle slope, and Mom does not have any problem with food, including items with gravy or sauce, getting off the plate.

The gently sloped outer rims can also be a place to put items that are not supposed to be hot, or not as hot, as the main part of the meal -- sliced fresh tomato, for example.

I had some concern about whether it was safe for the microwave to heat the plate with nothing else in it, so I used the advice concerning heating food on the plate. When heating an empty HotSmart plate, I put a cup full of water in the microwave with the plate and heat for 1 minute and fifteen seconds.

If the plate is heated with food on it, I have increased the time slightly, depending upon what the food was and how much there was, but never more than two minutes, and it has worked fine.

Because of problems others have had, I hand wash and rinse (without immersing) her plate immediately after use, then thoroughly dry it and store it in an 11 inch round Rubbermaid plastic tub, with a dishtowel under it for protection and to make removal easier. So, as we do it, care is a bit more than with an ordinary dish. This may not be necessary for everyone -- depends upon what kitchen storage is available.

I believe that efforts are ongoing to make these reliably dishwasher safe, but even if that never happens, Mom says it is WONDERFUL to eat meals that stay hot all the way to the finish.
UPDATE 11-04-17  The plates we sell now are greatly improved and sealed with marine epoxy  I have decided not to claim they are dishwasher safe yet but at home we use the dishwasher on a regular basis (our kitchen is my test lab☺), after all we have access to thousands of plates... 
J. Ramirez
The inventor





UNDER CONSTRUCTION...

See:
http://www.hotsmartusa.com
http://bit.ly/hotsmart




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Tuesday, October 31, 2017

Fake Reviews And Malicious Lies On Amazon.com



Will you please RT?  Now I'm blocked out of twitter "for security reasons". (they say they are protecting me). Oh great! Thank you very much twitter. I think somebody should investigate you too.


http://bit.ly/hotsmart




Even for the smallest microwave ovens, 1:15 to 1:30 preheating time will be enough


We never claimed that the plates would keep food piping hot for 45 minutes. HotSmart plates work as claimed and are perfectly packed by Amazon.com. We offer an A-Z MONEY BACK GUARANTEE.

We asked Amazon.com to reinstate our selling privileges (while we migrate to SHOPIFY), We are very disappointed with Amazon "seller support" and especially with the Amazon "seller performance team". They are in an ivory tower with no phone and don't answer e-mails.


 Fake Reviews
 While we appreciate reviews that help us improve our products...
You will find some bad reviews at Amazon.com which are false. When we started selling HotSmart Plates we did have some problems and I wrote personal checks to each person that complained. Now in 2017 we have a much better product and we still offer our A-Z money back guarantee However... Since we are disrupting the market and offering a product that all major companies rejected, now somebody is trying to damage HotSmart's reputation. See what they say:
  • The plates don't work at all (or only the very center gets warm).- This is totally false, it is like saying that we sell water which doesn't boil. ) Whoever says that please touch with your nose (Just kidding), touch with your finger carefully the area close to the rim and verify that it's hot and stays hot (not only the center gets hot).  
  • The plates don't keep food piping hot" for 45 minutes.- We never claimed that. This customer needs a different product. We don't have plans to manufacture such a product shortly (maybe later?)
  • Poorly packed.- This is totally ridiculous.The plates come packed in individual boxes, sandwiched between two pieces of styrofoam from China and on top of that is Amazon's own box and packing material.   
  • Amazon.com suspended HotSmart account because of these lies. UPDATE: The account was reinstated, HotSmarts are AVAILABLE AGAIN and SELLING FAST.
  • Please see Customers feedback  http://bit.ly/2zYCu1k 


http://bit.ly/hotsmart
http://bit.ly/hotsmart

Eating slowly has many benefits; it can help prevent overeating

http://bit.ly/hotsmart


Please RT!
(Many people need HotSmarts)

Twitter blocked my account "for security reasons" and wants me to confirm a phone number that I don't have anymore 

 

Click:   http://bit.ly/2zYCu1k 





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Friday, June 23, 2017

Caregiving eating and feeding aids

HotSmart makes the only ceramic (bone china) water-less plates in the world that keep food hot
http://www.HotSmartUSA.com

Will you please RT this info? Twitter blocked my account "for security reasons" and they insist to send me a numeric code to verify a phone which I don't have anymore. I will really appreciate it. Juan Ramirez (The inventor). 

For "piping hot" food click http://bit.ly/PipingHot
(No, not 45 minutes, give us a break, you'll have piping hot food served on a piping  hot plate that stays hot)
  • Safe and easy handling with the bare hands!
  • Fine bone china
  • Forget about plastic plates/bowls filled with hot water (that "technology" doesn't really work very well, it's obsolete and has no future).
HotSmart Plates are available at Amazon.com
(That's a direct link to the product on Amazon)

Click here to keep food "piping hot"

Yes, you can keep food warm, hot, "piping hot" (for piping hot is a slightly different procedure).



 
I have tested this method many times myself at home and it works real nice even if the food was in the refrigerator. 
Please RT and like us on facebook, many sick and elderly people really need this plate.
http://bit.ly/hotsmart
 







http://bit.ly/hotsmart

Is that easy or what? (The plate shown is our first model of which we are proud, we only sell an improved version now. (See below)


http://bit.ly/hotsmart

Don't forget to like us please (it will help to lower our prices, HotSmarts are not mass produced yet).
(Below another testimony)

http://bit.ly/hotsmart


Don't forget to share this information, many sick and elderly people are benefiting from these
Plates which were developed as gourmet plates but home caregivers started using as feeding aids too

Please take a look at the info below, so sad:

http://bit.ly/hotsmart

We stand behind our product, our claims are real!
HotSmarts don't get warm? Well you got that one right Pinocchio (accidentally), HotSmarts don't get warm, they get real HOT and stay HOT  

http://bit.ly/hotsmart

Available also at shopify and other stores




Juan J. Ramirez Stroke and brain tumor survivor, now surviving lies.
(I'm the Inventor/Founder of HotSmart)

I use my product every single day. It does work as claimed!
As claimed or your money back guarantee! Period.




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