HOW TO REPAIR HOTSMART PRODUCTS:
(I will use a plate for teaching purposes)
We don’t recommend that you repair the seal of HotSmart products unless you understand some basic rules; however, our products are not indestructible and the seal can be damaged by overheating the HotSmarts, washing them in the dishwasher or by immersion in water*.
First of all: I have approved samples for the next batch (I will inform about the improvements at a later date).
1. The first thing you need to do is to remove the old sealer which is probably crystalized, for this you will need a scrapper or similar tool
2. Don’t mess with the heater core; if you try to remove it, you will probably break it, to remove the humidity put the plate upside down under the sun or heat up in the microwave several times for 15 to 20 seconds letting it rest after each heating cycle.
3. Use silicone RTV clear or white to seal it (while the core is warm). Remove the excess with a damp rag or paper napkins (Let it rest for full 24 hours). Any remaining excess can be removed with a sharp razor.
* The seal should last for many years